At ARN Movers & Packers, we handle every item with care. Still, if any item is damaged during the moving process, you can submit a claim request. Our support team will review your details and guide you through the next steps.
We keep our claim process simple and clear. Share your moving details, explain the damaged item, and our team will check your request as quickly as possible.
Submit your name, phone number, email, order ID, and damage details through the claim form.
Our team will review your claim, check the moving record, and may request photos or extra details.
After review, our support team will contact you with the available solution or next action.
Please provide correct order details and clear information about the damaged item. For faster support, you may also share photos or videos of the damage with our team.
Need help with your claim? Contact our support team and we will guide you through the process.
Here are some common questions about our damage claim process.
You can find your order information in your booking confirmation message, invoice, receipt, or WhatsApp conversation with our team.
You can submit your claim by filling out the claim form with your contact details, order ID, and a clear description of the damaged item.
Our team usually reviews claim requests as soon as possible after receiving complete details and required proof.
Yes, photos or videos help our team review your claim faster and understand the damage clearly.
Our support team will check your details and contact you with the next step, available solution, or further information required.
